Ice Lounge Media

Ice Lounge Media

The real estate industry has been slow to adopt technology compared to many other sectors. So when Dominic Penaloza left his job at WeWork China as the head of innovation and technology this spring, he decided to focus on proptech in Asia.

Instead of building a startup himself or investing in one, Penaloza combines both objectives by launching a “startup studio” called REinvent (“RE” short for “real estate”). The industry jargon refers to an organization that builds startups with an in-house team, hence it’s also referred to as a “startup factory” or “venture builder.” A famous example is Rocket Internet, which is credited for building Lazada in Southeast Asia and Jumia in Africa.

Penaloza, a serial entrepreneur who exited his co-working startup Naked Hub to WeWork China in 2018, now runs a team of 45 across Shanghai, Taipei and Singapore, most of whom he has worked with at WeWork and Naked Hub. The studio is organized into what the chief executive calls product “squads” consisting of the likes of product managers, designers, engineers, and artificial intelligence experts, and has the capacity to work on four projects at one time.

The founder also brought onboard heavyweight investors to help the startup studio tackle a sector with deeply entrenched players. Among REinvent’s backers are JustCo, a major co-working company in the Asia Pacific backed by some of Asia’s biggest property owners, such as the Singaporen sovereign wealth fund GIC; multi-national property developer Frasers Property; and one of Japan’s leading real estate firms Daito Trust.

REinvent has full ownership in the ventures it launches, while the three investors own equity in it. The company declined to disclose how much it has raised from its investors so far.

The financiers also importantly contribute strategic resources, Penaloza told TechCrunch in an interview. Started in May, REinvent has already launched two ventures, including one called Switch that lets individuals and enterprises book workspace and pay per minute, similar to how bike-sharing works. The difference is that Switch is a marketplace with third-party landlords like JustCo and Frasers, while bike-share companies often supply and operate the bikes themselves.

Screenshot of the Switch app

The marketplace today has a growing network of 2,500 desks at over 20 locations across Singapore, including small office booths that have sprung up across malls. It’s proposing on-demand workspace at a time when the whole world is forced by the coronavirus pandemic to rethink where to work physically.

“Real estate companies are all figuring out how to react to COVID, how to help organizations survive COVID and to prepare for the next pandemic so the impact on business would not be as big as this time,” said Penaloza.

Meanwhile, flexible work pods are an attractive proposition for mall owners, especially those in China looking for new tenants as e-commerce encroaches into offline retail.

“E-commerce was eating up the traditional retail model even before COVID. Developers in China are trying to repurpose some of their malls… There are now a lot of F&B, experiential stores, cafes, and even co-working space inside malls,” observed Penaloza.

Penaloza tested an early version of his on-demand workspace vision back at WeWork China where he made the firm’s public space available to customers without a membership, capturing professionals who use Starbucks for meetings and remote working but providing a quieter environment and better WiFi.

The other product REinvent has introduced is SixSense, software for spatial analytics and social distance detection.

“Real estate is something not many people think about, but it’s one of the biggest industries on earth,” noted Penaloza. “Proptech in Asia and China is very early-stage but it is picking up.”

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SpaceX has become the first private company to launch astronauts to the International Space Station, marking the culmination of years of work in partnership with NASA on developing human spaceflight capabilities. At 7:27 PM EST (4:27 PM PST), NASA astronauts Shannon Walker, Victor Glover, and Michael Hopkins, and JAXA astronaut Soichi Noguchi left launch pad 39-A at Kennedy Space Center in Florida bound for the ISS.

SpaceX’s human launch program was developed under the Commercial Crew program, which saw NASA select two private companies to build astronaut launch systems for carrying astronauts to the ISS from U.S. soil. SpaceX was chosen alongside Boeing by NASA in 2014 to create their respective systems, and SpaceX’s Dragon capsule and Falcon 9 rocket became the first to achieve actual human flight certification from NASA earlier this year with the successful completion of its final, Demo-2 test mission, which flew to the ISS with two U.S. astronauts on board.

To get to this point, SpaceX had to complete a number of milestones successfully, including a fully automated uncrewed ISS rendez-vous mission, and a demonstration of both a launch pad abort and post-launch abort emergency safety system for the protection of the crew. During the Demo-1 mission, while all actual launch, docking and landing was handled by SpaceX’s fully autonomous software and navigation, astronauts also took over manual control briefly to demonstrate that this human-piloted backup would operate as intended, if required.

So far, Crew-1 is proceeding as expected, with a picture-perfect takeoff from Florida, and a successful recovery of the first-stage booster used on the Falcon 9 rocket used to launch Dragon. Crew Dragon ‘Resilience’ also departed from the second-stage of the Falcon 9 as planned at just after 10 minutes after liftoff, and there will be a 27 hour trip in orbit before the Dragon meets up with the ISS for its docking, which is scheduled to take place at around 11 PM EST (8 PM PST) on Monday night. Once fully docked, the astronauts will disembark and go over to the station to begin their active duty stay, which is set to last until next June.

From left, the crew of Crew-1: NASA’s Shannon Walker, Victor Glover and Michael Hopkins; JAXA’s Soichi Noguchi Image Credits: SpaceX

Three of the four astronauts on this mission have been to space previously, but for pilot Victor Glover, it’s his first time. These four will join NASA’s Kate Rubins, and Roscosmos cosmonauts Sergey Ryzhikov and Sergey Kud-Sverchkov on the station, bringing the total staff complement to seven (an increase from its usual six that NASA says will free up more time for the astronauts to perform experiments, as opposed to their tasks related to regular daily maintenance of the station).

This is the first time that astronauts have launched to space during a regular operational NASA mission since the end of the Shuttle program in 2011. It marks an official return of U.S. human spaceflight capabilities, and should hopefully become the first in many human flight missions undertaken by SpaceX and Dragon – across both NASA flights, and those organized by commercial customers.

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MindTickle, a startup that is helping hundreds of small and large firms improve their sales through its eponymous sales readiness platform, said on Monday it has raised $100 million in a new financing round.

SoftBank Vision Fund 2 led the Pune and San Francisco-headquartered startup’s new financing round, which is a combination of debt and equity. Existing investors Norwest Venture Partners, Accel Partners, Canaan, NEA, NewView Capital, and Qualcomm Ventures also participated in the round, which according to a person familiar with the matter, valued the eight-year-old startup at roughly $500 million, up from about $250 million last year.

The vast majority of this $100 million fund is equity investment, said Krishna Depura, co-founder and chief executive of MindTickle, in an interview with TechCrunch. He declined to disclose the specific amount, however, or comment on the valuation.

We used to live in a seller’s world, where buyers had a small selection of choices from which they could pick their products. “You wanted to buy a car, there would be only one new car model every four years. Things have changed,” said Depura, noting that customers today have no shortage of companies trying to sell them similar lines of products.

While that’s great for customers, it means that companies have to put more effort to make a sale. Regardless of what these firms are attempting to sell, they are competing with dozens of other companies, if not more, and trying to reach customers whose patience is dropping at an alarming level.

A decade ago, as Depura watched Facebook and gaming firms like Zynga develop addictive products and services, he wondered if some of these learnings could be baked directly into modern age sales efforts. That was the inception of MindTickle, which now helps companies train their customer-facing teams.

MindTickle, whose name is inspired from the idea of gamifying mindsets, allows companies to train and upskill their salespeople at scale, and uses role playing methods to help them practice their pitch, and how they should handle a customer’s queries.

MindTrickle helps companies train their salespeople in a way that makes the learning feels like a game. (MindTrickle)

Depura said the platform helps salespeople measure their improvement in revenue metrics and offers feedback on the calls they made. The platform utilizes machine learning engines to serve personalized remediations and reinforcements to salespeople, he said.

More than 200 enterprises, including more than 40 of the Fortune 500 and Forbes Global 2000 firms, are among MindTickle’s clients today — though, citing confidential agreements, the firm said it can’t disclose several names. Some of the names it did share include MongoDB, Nutanix, Qualtrics, Procore, Square, Janssen, Cloudera, Dexcom, Merck & Co., and Benetton Group.

More importantly, its clients have publicly praised the startup’s platform. As of this writing, MindTickle is ranked as the top product for enterprises and fifth best product for sales on G2, a popular marketplace for software and services.

As for the business side, the startup said its revenue has grown by over 170% in the past year and it is hopeful to end the year at an annual recurring revenue of more than $30 million. Like several other SaaS startups, MindTickle has also been immune to the virus.

In fact, it has seen a surge in its customer base and usage in recent months as firms shut offices and moved work to remote platforms to avoid their exposure to the coronavirus, said Depura. “Today, our platform is being used in ways we had not even envisioned,” he said, adding that at some firms, finance departments and HR teams have also moved to MindTickle. “We are seeing a major shift.”

“MindTickle’s track record of growth, quality of product and marquee customer base highlights their strengths,” said Sumer Juneja, Partner at SoftBank Investment Advisers, in a statement. “By delivering engaging and personalized training to users, MindTickle is uniquely placed to support businesses to increase revenue generation and extend critical capabilities within their existing workforce.” The Japanese investment group, which began conversations with MindTickle about three months ago, says it is exploring more investments in SaaS categories.

The new fund will allow MindTickle, which employs about 400 people in the U.S., Europe, and India, to further establish this new category, said Depura. The startup is also developing new product features and will deploy the new funds to further grow in Europe, and the U.S., which is already one of its key markets.

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“The Vow” is a fascinating documentary, but we can’t quite recommend it whole-heartedly.

As we discuss on the latest episode of the Original Content podcast, HBO’s new docuseries tells the story of NXIVM (pronounced nex-ee-um), a self-improvement company that was subsequently revealed as a sex cult, with its leader Keith Raniere sentenced to 120 years in prison.

The core story is both compelling and horrifying. And “The Vow” features an astonishing amount of footage showing Raniere and other high-level NXIVM members at work — for that reason alone, the series is worth watching for anyone interested in the NXIVM story.

However, it’s also hampered by some unfortunate storytelling choices. For one thing, by parceling the story out over nine hour-long episode, the series often feels unnecessarily drawn out and repetitive.

And by focusing on a handful of high-ranking NXIVM members who subsequently became important whistleblowers and critics (including Mark Vicente, the filmmaker responsible for a great deal of that behind-the-scenes footage), “The Vow” has also opened itself up to criticism that it downplays the stories of Raniere’s true victims and obscures the extent of his crimes (unlike the Starz documentary “Seduced”) .

In addition to reviewing the series, we also discuss the latest Disney+ growth numbers and the new season of “The Bachelorette.”

You can listen to our review in the player below, subscribe using Apple Podcasts or find us in your podcast player of choice. If you like the show, please let us know by leaving a review on Apple. You can also follow us on Twitter or send us feedback directly. (Or suggest shows and movies for us to review!)

If you’d like to skip ahead, here’s how the episode breaks down:
0:00 Introduction
0:45 Disney+ discussion
7:40 “The Bachelorette” discussion
30:48 “The Vow” review

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SpaceX and NASA have spent years working towards today’s Crew-1 mission, which is set to launch from Florida at 7:27 PM EST (4:27 PM PST). This is the first time that SpaceX’s Dragon capsule and Falcon 9 rocket will be officially used as a spacecraft certified by NASA for human flight on a regular astronaut transportation operation. NASA astronauts Mike Hopkins, Victor Glover and Shannon Walker, along with JAXA astronaut Soichi Noguchi, will also be aboard the Dragon spacecraft and, barring any weather delays, on their way to the International Space Station later Sunday night.

SpaceX has already flown people using Dragon – NASA astronauts Bob Behnken and Doug Hurley had the honor of being the first humans ever to be launched to the ISS aboard a commercial spacecraft when they took part in SpaceX’s Demo-2 mission earlier this year. That was obviously a historic achievement, but it was also technically the last stage in SpaceX’s test and demonstration program for Dragon and Falcon 9, whereas today’s Crew-1 launch no longer qualifies as a test. Think of it this way: If Demo-2 was akin to the Wright Brothers’ Kitty Hawk flight, Crew-1 will be the equivalent of the first U.S. scheduled commercial airline flight in 1914.

Crew-1 will be the first time that a full complement of astronauts are flown on Dragon (there are six total seats but NASA has said it will only ever fly a max of four of its and partner agency crew to the ISS on these flights). The astronauts will join the existing crew on the ISS for a regular tour of performing experiments, maintaining and upgrading the station, which will also see the active ISS population swell by one additional astronaut for the first time during a standard rotation, which means more science can get done according to the agency.

The launch system is designed to work in a completely automated way, which means that it requires no action on the part of the crew on board from launch all the way through its docking with the ISS. That’s also true of the return trip, which will take place sometime around next June.

SpaceX will also be attempting a recovery of the first stage booster used during this launch, using its autonomous drone landing ship in the Atlantic Ocean.

Everything should get started closer to the liftoff target time, but NASA will also have programming all day related to the Crew-1 mission, the Dragon program and much more via the livestream above.

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On November 13, Michael Giusto turned 18 years old. Becoming an adult is always a big moment in any teenager’s life. But Giusto’s landmark birthday comes with added responsibility. Thanks to a quirk in Georgia’s laws that requires at least 50% of the vote to win a US Senate seat, both the state’s Senate races are going to a runoff on January 5, 2021. 

Giusto, a high school senior from Alpharetta, a suburb north of Atlanta, missed voting in the 2020 election by just 10 days. This time he has the opportunity to vote for his state’s senators—so long as he registers by December 7.

“It’s kind of surreal,” he told me the day before his birthday. “I’m coming to the realization that voting is a more powerful and valuable way to participate in the government than anything else I could do, and I will have this responsibility dropped on me in less than 12 hours.”

Giusto is one of about 23,000 17-year-olds who—according to the Civics Center, an  organization devoted to youth civic engagement—were ineligible to vote in the presidential election but will be eligible to vote in the Georgia runoff. 

That number is not enough to close the gap between either Democrat Jon Ossoff and the Republican incumbent, Senator David Perdue, or Democrat Raphael Warnock and his Republican opponent, Senator Kelly Loeffler. But the Gen Z vote, which tends to favor Democrats, could make a serious dent in the Republican lead.

That could have huge implications. The Senate is closely divided, with 50 Republicans to 48 Democrats right now. The remaining two seats will be decided by Georgia’s runoffs, which could lead to two very different scenarios. If the seats go to one Republican and one Democrat or both seats go to Republicans, Republicans will have power in the Senate, and Senator Mitch McConnell of Kentucky will retain his role as majority leader, creating an obstacle that could severely reduce President-elect Joe Biden’s chances of passing legislation. If, however, both seats go to Democrats, the Senate will be 50-50, and Kamala Harris, in the vice president’s traditional role as president of the Senate, would have the power to break a tie. This would give Democrats the advantage.

No wonder powerful political action committees are devoting hundreds of millions of dollars and plenty of attention to the Georgia Senate runoffs. But grassroots organizations are getting involved too. Often with the help of Twitch live streams, mobile games, and social media, they hope to influence teens about to turn 18 to register to vote.

Georgia’s demographics are rapidly changing, says Niles Francis, a 19-year-old freshman at Georgia State University who was the youngest analyst for Decision Desk HQ. “Cobb County has gotten more younger and diverse,” he says of his home county, which swung for Hillary Clinton in 2016 and went for Joe Biden in 2020. “It’s one of those counties that have become more educated, more affluent, and younger.”

That influx of youth is integral to Georgia’s rapidly changing political landscape. And it means there’s a growing untapped cohort of would-be voters out there.

Unsurprisingly, Instagram has become a focal point for get-out-the-vote campaigns. One Instagram group is Friends Vote Together, which matches phone- and text-banking volunteers to swing counties.

Many of those volunteers were not able to vote in the last election. “There is a misconception that if you are not yet 18, you cannot have an active role and participate in volunteering for campaigns,” says Cate Mayer, the group’s founder. Friends Vote Together currently has more than 40 teenage volunteers phone-banking and text-banking for the upcoming Georgia election, she says.

While phone-banking efforts have focused on youth voters, the fact is that texts and calls are less effective for this generation.

The video-streaming site Twitch, however, has blossomed in recent months as a way to reach out to Gen Z voters, as the live stream of Congresswoman Alexandria Ocasio-Cortez playing Among Us showed. The Amazon-owned platform has a lot going for it: its audience is young; the platform’s live streams include some of the hottest influencers today, often playing video games; and the chat function is lively and can be moderated. As Ocasio-Cortez’s record-breaking event showed, there’s an audience for live streams that are politically tinged, and voters are open to registering to vote if the chat is sprinkled with reminders from campaigns.

Whether those streams translate to actual registrations and votes, however, is not known. But increasingly, organizations see Twitch as the next frontier for political canvassing.

Nse Ufot, the CEO of the New Georgia Project, one of the largest nonprofits working to register young voters, conducted two successful “Twitch the Vote” events with the help of a sneaker giveaway. The results included getting 9,000 new voters to sign up on National Voter Registration Day in September.

Ufot notes that Twitch streams are still a mystery to many political operatives. “We have to explain to them what Twitch is,” she says. “The idea that people will show up to watch e-sports players watch games and talk about politics—they don’t get it. But we got 500,000 unique visitors on our Twitch the Vote events!”

It’s become increasingly apparent that gaming can fold in politics and entertainment, and that it can become a platform for political power. Ufot says she’s had mobile gaming trucks at key polling locations to get the word out and has found that these trucks—where anyone can come in and play games while talking about political issues—are an excellent way to reach underserved voters, like many in the Black community.

Georgia has historically been a major target for Black voter suppression via practices like arbitrarily applying rules requiring signatures and specific marking on ballots, or creating hostile environments at polling stations, according to the nonpartisan Center for Public Integrity. Amid battles over such issues, however, the state has gone from predictably Republican to a tossup. One of the biggest groups addressing voter suppression is Fair Fight Action, founded on the night former Georgia gubernatorial candidate Stacey Abrams lost her bid in 2018.

Ufot’s New Georgia Project works closely with Fair Fight Action and says the group has built its own technology to make sure Black voters, no matter their age, feel safe voting. For example, the group’s app includes an SOS button where a voter can record threats of violence. GPS coordinates are then sent to the New Georgia Project, which can trace which polling station is problematic. 

The project is now focused on reaching Georgia’s valuable 18-year-olds: “We’re dropping in on Zoom high school government classes. We’re doing more Twitch the Vote events. We’re going to graduations at the end of the semester.” And is it working? “Yesterday, we came in at just under 1,000 new voters,” she says.

The timing of the runoffs is also fortuitous. Because of the pandemic and the holiday break, many college students from Georgia will be at home when the vote happens.

Edward Aguilar just turned 17, which means he was ineligible to vote on November 3 and can’t participate in the upcoming runoffs either. But for the presidential election he co-developed an open-source algorithm, now a Google Doc, to help college students figure out where their vote counted more: in the district where they went to school or the one they called home. Now he’s passionate about getting his friends and their friends to vote. 

“We started realizing there is a unique situation where students have this voting power, and that power can help motivate them,” Aguilar says. “Their vote has a say.” 

One of those friends is Giusto, who helped his mom place Warnock and Biden-Harris signs around polling stations in his hometown of Alpharetta. Now, as a newly eligible voter, he’s reaching out to the next cohort. “We’re going to hundreds of youth-run political clubs in high schools across Georgia to find people who will now be able to vote,” Giusto says. “From there, we start real, in-depth conversations about the upsides and downsides of voting for one candidate versus another.”

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