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Ice Lounge Media

The COVID-19 pandemic has hit the hospitality industry especially hard, and hotels around the world are looking for ways to regain revenue. Today, Marriott International and Grab announced a partnership that will cover the hospitality giant’s dining businesses in six Southeast Asian countries: Singapore, Indonesia, Malaysia, the Philippines, Vietnam and Thailand.

Instead of room bookings, Marriott International deal with Grab focuses on about 600 restaurants and bars at its properties in the six Southeast Asian countries, which will start being added to GrabFood’s on-demand delivery platform in November. A joint announcement from the companies said the deal represents Marriott International’s “first extensive integration with a super app platform in Southeast Asia and Grab’s most comprehensive agreement with a hospitality group to date.”

Marriott International is the world’s largest hotel company. During the second quarter, as the pandemic curtailed travel and in-person events, it reported a loss of $234 million, compared to the profit of $232 million it had recorded a year earlier. Chief executive Arne Sorenson called it “the worst quarter we have ever seen,” even though business is gradually recovering in China.

The Marriott-Grab integration means the two companies will link their loyalty programs, so GrabRewards points can be converted to Marriott Bonvoy points, or vice versa. Marriott International’s restaurants and bars that accept GrabPay will also have access to Grab’s Merchant Discovery platform, which will allow them to ping users about local deals and includes a marketing campaign platform called GrabAds.

Other hospitality businesses that Grab already partners with include Booking.com and Klook. Klook is among several travel-related companies that have recalibrated to focus on “staycations,” or services for people who can’t travel during the pandemic, but still want a break from their regular routines.

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Ford plans to reveal in November an all-electric version of its Ford Transit cargo van, the company said Wednesday as part of its broader third-quarter earnings report. The unveiling will showcase an electric van for all of the company’s global addressable markets.

The company has been talking about producing an electric Transit van for more than a year now. Ford announced in April 2019 plans to sell an all-electric Transit for the European market by 2021. Then this spring, Ford said it would also produce and sell an all-electric version of the cargo van for the North American market starting with the 2022 model year.

The electric Transit cargo van is part of Ford’s more than $11.5 billion investment in electrification through 2022, and more specifically, a strategy to go after commercial customers.

The decision to include commercial vans in its EV strategy is linked to sales in North America and the company’s outlook on future growth. The Transit van and the Ford F-150 are the two most important, highest volume commercial vehicles in our industry, CEO Jim Farley said during an earnings call Wednesday with analysts.

“We own ‘work’ at Ford and these electric vehicles will be true work vehicles, extremely capable and with unique digital services and over-the-air capabilities to improve the productivity and uptime of our important commercial customers,” he said. “We believe the addressable market for a fully electric commercial van and pickup — the two largest addressable profit pools and commercial — are going to be massive and we’re going straight at this opportunity.”

The announcement was tucked inside the company’s third-quarter earnings, which crushed Wall Street expectations. Ford reported Wednesday net income of $2.4 billion on $37.5 billion in revenue. Ford said it expects a positive full year 2020 adjusted earnings before interest and taxes, reversing a dimmer outlook it had previously provided.

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Today’s Senate hearing on immensely important legal protections for online platforms quickly proved to be little more than an excuse for Senators to accuse the CEOs of Twitter, Facebook and Google of partisan interference with next week’s election. The actual law being considered for revision was mentioned only a handful of times in the nearly four-hour hearing, the balance being taken up by partisan bickering and, ironically, misinformation.

The hearing, assembled and convened with naked haste in order to get ahead of the election, was dominated by Republican bullying and bloviating and Democratic expressions of distaste. Section 230, a law which is under serious and justified consideration for revision, was barely a footnote.

That the hearing, which promised “legislative proposals to modernize the decades-old law,” was thrown together at the last minute was evident from a lack of focus or coordination. When not mispronouncing Alphabet/Google CEO Sundar Pichai’s name, Senators asked redundant questions, presented scant and conflicting evidence of the practices they accused the companies of, and generally used the time to mint sound bites with little substance.

An excellent example of all this was the case, brought up three separate times by Republican senators, of tweets by the Iranian Ayatollah Khameini calling for war and questioning the Holocaust, which were not taken down, while Trump’s tweets regarding COVID-19 had warnings placed on them. Why, they asked again and again, does this not constitute a double standard and a clear example of bias against Trump?

Twitter CEO Jack Dorsey explained what should be a well-known fact by now, especially by legislators who purport to have an interest in this topic: that there is no policy for general misinformation and that world leaders get special consideration anyway, and that the policies that resulted in warnings placed on tweets lately relate specifically to public health and election-related misinformation. This issue has been raised before, you see, and the explanation is quite simple.

The Republican senators avoided Section 230 altogether, using their time to berate Dorsey, Pichai and Facebook CEO Mark Zuckerberg:

  • An irritable Sen. Ted Cruz (R-TX) shouted over the hearing’s guests, calling those three specifically “the greatest threat to free speech in America.”
  • Sen. John Thune (R-SD) accused the companies of not having sufficient “ideological diversity” in their leadership, and others asked the CEOs to report the party affiliations of their employees. (The CEOs said they don’t ask, though Pichai admitted to Thune’s obvious pleasure that the young, highly educated tech sector skews left.)
  • Sen. Marsha Blackburn (R-TN) said Twitter had “censored Donald Trump 65 times,” and Biden zero times, though as Dorsey pointed out none of Trump’s tweets have in fact been removed.
  • Sen. Mike Lee (R-UT) asserted that the companies were committing false advertising in saying they were not politically motivated. He then asked the CEOs to provide “examples of censoring liberals.” They bridled at being asked to tacitly admit what they do is censoring, but with that reservation did provide examples — which Lee dismissed as insufficient.
  • Sen. Ron Johnson (R-WS) accused the platforms of deliberately exerting influence on elections, citing as misinformation and political bias Twitter declining to take down a tweet that was obviously satirical.

Despite repeatedly claiming that the platforms were biased toward the left, the Republican contingent did not produce any examples of material from Democrats that should, in their estimation, have been taken down but was not. This seems an important part of making the argument, or it leaves open the distinct possibility that Republicans simply break the rules more.

Only Sen. Shelley Moore Capito (R-WV) didn’t get the memo, and proffered constructive, informed questions relating to Section 230. She asked the tech leaders whether they thought the law’s use of the phrase “otherwise objectionable” as a catch-all was too expansive. They replied unanimously (and predictably) that it was not, and that, as Alphabet/Google CEO Sundar Pichai put it, the wording “is the only reason we can intervene with certainty” in cases like the dangerous “Tide pod challenge” and other situations that aren’t covered specifically by the law. Sen. Capito, to all appearances, took their answers seriously.

The Democratic senators, for the most part, cannot be said to have addressed Section 230 substantively either, but a few took the opportunity to address the issue ostensibly at hand.

Sen. Tammy Baldwin (D-WI) asked about the failure of Facebook to take down the Kenosha Guard group, which was actively fomenting violence against protestors, despite hundreds of complaints. She managed to extract from Zuckerberg that Facebook had stopped making group recommendations based on political preferences, while it has worked to clean up its private groups, now notorious for conspiracies and violent militias.

Sen. Maria Cantwell (D-WA) had a timely reminder about what free speech actually is: “Maybe we need to have a history lesson from high school again — yes, free speech means that people can make outrageous statements about their beliefs. What the CEOs are telling us here is what their process is for taking down health care information that’s not true, that is a threat to the public, and information that is a threat to our democracy.”

The others primarily used their time to register their discontent with the obvious election-related motivations of the hearing.

Sen. Brian Schatz (D-HI) led the pack by declaring he would not take part. “I’ve never seen a hearing so close to an election on any topic, let alone on something that is so obviously a violation of our obligation under the law and the rules of the Senate to stay out of electioneering,” he said. “We never do this, and there’s a very good reason that we don’t call people before us to yell at them for not doing our bidding during an election. This hearing is a sham. I will be happy to participate in good faith, bipartisan hearings when the election is over.”

Sen. Ed Markey (D-MA) derided the “false narrative about anti-conservative bias,” saying “the issue is not that the companies before us today are taking too many posts down, the issue is they are leaving too many dangerous posts up, in fact amplifying harmful content.” Out of context this may seem an endorsement of censorship, but it’s clear that he was referring to things like deliberate disinformation campaigns, conspiracy theories and public health hazards.

Though Republicans had tried to downplay the idea that they were “working the refs” by saying that Facebook et al. shouldn’t be refs in the first place, Sen. Tom Udall (D-NM) explained that “when we say ‘work the refs,’ the U.S. government is the referee. The FCC, Congress, the presidency, and the Supreme Court are the referees.” He warned of the danger of federal laws aimed at actions, such as restricting the reach of the NY Post’s highly suspect story, that were in his opinion the right thing to do, if difficult to get exactly right the first time.

Sen. Tester (D-MT), clearly out of patience with his colleagues across the aisle, deplored the double standard he believed he saw: “We’ve heard a lot of information out here today where when you hire someone you’re supposed to ask them their political affiliation. If that business is run by a liberal, we’re gonna regulate ’em different than if they’re run by a conservative outfit,” he said.

“That reminds me a lot of the Supreme Court, where you have two sets of rules, one for a Democrat president, one for a Republican. This is baloney, folks.” If he could have dropped the mic, no doubt he would have.

As for the CEOs themselves, they hardly had a chance to get a word in edgewise except in their opening statements. When they did speak it was mainly to acknowledge that they need to work on transparency, but that they were doing their best in unprecedented circumstances with policies that must be reworked on a daily basis.

Reserve your sympathy for these poor captains of industry, however, until those companies answer for their role in producing the problems of mass disinformation in the first place.

This isn’t the last we’ll hear of this issue by a long shot, but with the election looming, unbelievably, in less than a week, the next time a hearing like this is held it will be under altered circumstances.

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New Zealand launch provider Rocket Lab has put its 15th commercial payload into space, delivering 10 Earth observation satellites each to their own orbit. The company is getting back into its stride after an upset in July dampened plans to set a record for launch turnaround time.

Aboard the latest Electron launch vehicle to leave the Earth were nine of Planet’s “SuperDove” satellites, the newer generation of observation craft that allow that company to provide frequently updated imagery of an increasingly large proportion of the surface.

Canon’s CE-SAT-IIB is a demonstration craft, showing off “a middle-size telescope equipped with an ultra-high sensitivity camera to take night images of the Earth,” along with some smaller ones for more ordinary observation. The rideshare with Planet was organized by launch rideshare specialists Spaceflight.

The launch was originally scheduled for last week but stood down at the time because “some sensors are returning data that we want to look into further.” Fortunately there was no shortage of backup launch dates, and today was set for the new attempt.

Everything proceeded nominally and the satellites were on their way and able to be reached about an hour after takeoff.

This is the second launch since Rocket Lab was briefly grounded following the loss of a payload in July — not to any flashy explosion but to a rather graceful shutdown due to an electrical fault before it could reach the desired orbit.

Fortunately the company’s quick investigation meant they were ready to fly less than a month later.

Incidentally, all that and more will be on the table for discussion at TC Sessions: Space 2020 in December, where Rocket Lab founder and CEO Peter Beck will be joining us.

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Apple might be building a Google competitor, Audible adds more podcasts and an ad measurement company raises $350 million. This is your Daily Crunch for October 28, 2020.

The big story: Apple seems pretty interested in search

Apple has a growing interest in search technology and might even be working on a product to compete with Google, according to The Financial Times.

The most visible change is the fact that in iOS 14, Apple is now showing its own results when you type queries in the home screen. In addition, there seems to be an increase in activity from Apple’s web crawler.

There may be more of an opportunity here as the U.S. Justice Department has sued Google over what it claims are anticompetitive behaviors around search. However, this doesn’t necessarily mean Apple and Google will soon be going head-to-head in search — it could just be a sign that Apple’s Siri voice assistant is getting more search queries.

The tech giants

Joe Rogan, Alex Jones and Spotify’s illusion of neutrality — Spotify is facing criticism after Joe Rogan brought Alex Jones of InfoWars onto his show.

Audible further expands into podcasts — Audible is adding approximately 100,000 podcasts.

Apple eyes the TikTok generation with an updated version of Clips — The update brings much-needed support for vertical videos, allowing for sharing to TikTok and the “Stories” feature in other social apps.

Startups, funding and venture capital

DoubleVerify, a specialist in brand safety, ad fraud and ad quality, raises $350M — DoubleVerify’s technology can detect fraud, viewability and brand safety.

Outrider raises $65M to bring its autonomous tech to distribution yards — The startup has built a three-part system that includes an autonomous electric yard truck, software to manage the operations and site infrastructure.

Lunchbox raises $20M to help restaurants build their own ordering experiences — CEO Nabeel Alamgir said that if restaurants can handle more online orders themselves (rather than just relying on delivery apps), they’ll make more money while also maintaining a direct relationship with their most loyal customers.

Advice and analysis from Extra Crunch

As venture capital rebounds, what’s going on with venture debt? — While venture capital is back setting new records, it appears that its lesser-known sibling won’t be able to match the past few years’ results.

Current and upcoming trends in Latin America’s mobile growth — Latin America is home to one of the fastest-growing mobile markets in the world.

Dear Sophie: Any upgrade options for E-2 visa holders interested in changing jobs? — Another edition of Sophie Alcorn’s column answering immigration questions about working at technology companies.

(Reminder: Extra Crunch is our membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

Qualtrics CEO Ryan Smith is buying majority stake in the Utah Jazz for $1.6B — Smith sold Qualtrics to SAP for $8 billion in 2018.

US online holiday sales to reach $189B this year, up 33% from 2019 — That’s according to a new forecast from Adobe Analytics.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

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